What are Operating Activities in a Business?

What are Operating Activities in a Business

Operating operations are the primary activities that a company engages in to generate money. These actions have an impact on the cash flow moving in and out of the organization, as well as the net income.

Sales, customer service, administration, and marketing are all important corporate operations. These activities are part of a company’s usual operations and have an impact on its monthly, quarterly, and yearly income and profits. They also generate the vast bulk of cash flow and determine profitability.

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What Is Included in Operating Activities?

The financial statements of a company, particularly the cash flow statement and the income statement, include information on the company’s operating activities.

The operational activities part is regarded as the most essential portion of these statements since it gives cash flow information relating to the everyday operations of the firm and helps stakeholders to assess the sustainability of the organization. It also impacts the company’s capacity to pay current expenses like labour and debt payments.

The following are examples of revenue-generating operational activities:

  • Sales proceeds in cash
  • Sale of stock
  • Earnings from investments
  • Litigation and insurance claim settlements
  • Collection of receivables
  • Supplier restitution

The following are the operating operations that result in cash outflows:

  • Employee compensation
  • Payments to suppliers
  • Taxes paid
  • Customers’ refunds
  • Fines and lawsuits are settled
  • Creditor interest
  • Purchase of equipment
  • Loan interest and dividends are both paid

The cash flow from these operations is listed in the operational activities part of the statement of cash flows. They are concerned with changes in current assets, current liabilities, and net income.

What Is an Example of an Operating Activity?

Revenue-Generating Activities

Businesses generate income primarily via two activities: offering services and selling things.

Marketing and Advertising

Promotion and advertising of goods and services are examples of operational activities. A tax accountant, for example, may conduct basic training classes for small firms at the local chamber of commerce.


Accounting, buying, human resources, purchasing, facility maintenance, and information technology are all examples of operational operations.

Maintenance and Customer Service

Rent, utilities, supplies, insurance, and licensing are among the costs associated with customer service and facility upkeep.

What Are the 6 Types of Business Activities?

The ultimate purpose of every firm, regardless of its operations, is to maximize profits. Keeping this in mind, there are six categories of activities that all organizations must engage in at some time.

1. Sales

The sales staff contacts clients in order to grow the customer base and ensure repeat transactions.

2. Marketing

Marketing and advertising aid in the development of a brand and increase the visibility of a company and its offerings.

3. Finance

Budgeting and finance assist in determining how revenue will be used to expand the firm and get the best results.

4. Accounting

Accounting is in charge of controlling the money that comes in and out of your firm.

5. Customer Service

Customer service aids in the acquisition of new clients, the development of long-term connections, and the promotion of referrals for your company.

6. Human Resources

The human resources staff is critical to maintaining present operations and planning for future growth.

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